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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi Luisina,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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849 REPLIES 849
Clark's avatar
Clark S Community Member

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After doing this, you will get the 50 free Connects that freelancers usually receive when they sign up.

Ubong's avatar
Ubong E Community Member

That's terrible 

Imane's avatar
Imane B Community Member

hello,

it's been more than week after i register in upwork still didn't got my free connects any help please ?

thank you

Sydney's avatar
Sydney x Community Member

You can try contacting upwork support to assist you with the problem

Clark's avatar
Clark S Community Member

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After doing this, you will get the 50 free Connects that freelancers usually receive when they sign up.

Ankit's avatar
Ankit A Community Member

what about mothly free 10 connects..?

after buying some,do we get egularly free 10 connects each month according to our billin cycle..?

 

Clark's avatar
Clark S Community Member

Yes.

Chelsea's avatar
Chelsea T Community Member

To recieve the free monthly connects, you will have to wait for your billing day 

Luisina's avatar
Luisina G Community Member

Hi, 

I signed in almost two weeks ago and i still haven't received my connects for being a new user. How can i get them?

Thanks!

Andrea's avatar
Andrea G Community Manager

Hi Luisina,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea
Agbonavbare's avatar
Agbonavbare I Community Member

I was told to add a billing card and wait 48hrs to get the free connect, I've waited 24 out of, am I waiting in vain? 

Ivygail's avatar
Ivygail J Moderator

Hello Agbonavbare,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Palash's avatar
Palash P Community Member

please give me connect  for  my new user id .

Memoona's avatar
Memoona K Community Member

Hi there! I created an Upwork account on september, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue.

 

Pradeep's avatar
Pradeep H Moderator

Hi Palash and Memoona,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Farhat's avatar
Farhat F Community Member

Sir, I am continuously trying to purchase connects and upgrade to Freelancer Plus Plan. But I need Promo code to proceed the purchase. I need promo code to prceed. Without promo code its bot getting purchased. Help me out please 🙏 

Sophie's avatar
Sophie A Community Member

You can leave the Promo code field empty and continue with your purchase.

Farhat's avatar
Farhat F Community Member

Hey there! Could you get the connects yet? Did u buy connects or upgraded Freelancer Plus Plan? Di u get the promo code? Because we can nit proceed without promo code . I am trying to figure out how to proceed ?

Augustine's avatar
Augustine I Community Member

Am surprised at this new update 

Aurora's avatar
Aurora K Community Member

Buy connects or Freelancer Plus membership plan, which one is more affordable? Thank you. 

Ronna's avatar
Ronna P Moderator

Hi Aurora,

 

Thank you for your message. I'd like to clarify that Connects cost $0.15 (USD) each and are sold in bundles or a custom amount of your choice. When you subscribe to Freelancer Plus plan for $19.99, your account will automatically be credited with 90 free Connects as this is one of the benefits of the plan. You can learn more by visiting these helpful pages: 

- Understanding and using Connects

Freelancer Plus

 
~Ronna
Triloy's avatar
Triloy C Community Member

Im new user i need 50 connect. Please give me some connects.

Ivygail's avatar
Ivygail J Moderator

Hello Triloy,

 

Thank you for reaching out. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Kirtan's avatar
Kirtan P Community Member

Hi Andrea,

I appreciate the information regarding the new requirements for freelancers. However, I’d like to suggest that offering free Connects is essential for beginners. While new freelancers can choose to purchase the Freelancer Plus membership or buy Connects, many may not have the resources to invest right away.

Providing free Connects would give them a vital opportunity to kickstart their journey on Upwork. I kindly urge Upwork to consider this approach to better support new freelancers.

Thank you for your attention!

 

~Kirtan Patel

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