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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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1,096 REPLIES 1,096
Pradeep's avatar
Pradeep H Retired Team Member

Hello there,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Edzel's avatar
Edzel V Community Member

Hi Good Day, 


It says we get free connects for every new account created , i haven't receive any connect , can someone help me.

Thank you!

Mykola's avatar
Mykola A Community Member

1. You cannot create new account each time you need more free connects. All your bots will be banned.

2. No more free connects for new bots.

Edzel's avatar
Edzel V Community Member

This is my only account , i dont use bots

Mykola's avatar
Mykola A Community Member

You need to buy 100 connects (or FL plus) then. 50 "free" will be assigned after that.

It works once for new user.

Edzel's avatar
Edzel V Community Member

Is there a way to get my free connects without paying just yet, since i just started if i get jobs from there i'll be able to fund my next connects.

Mykola's avatar
Mykola A Community Member

Nope.

Sometime Upwork can send promocode at email. You can wait, just for luck.

Charanraj's avatar
Charanraj L Community Member

Hi,

Where is free connects?

I have facing same problem here, I had reading in messages and watching in
videos at upwork, we provide a 10 free connects to every account creator in
every month, I haven't receive any single connect yet, anybody tell or help
me to how generate or got him it.


Thanks!
Sophie's avatar
Sophie A Community Member

You need to buy Connects first. After, you will get free Connects.

Aayesh's avatar
Aayesh I Community Member

Hi I created my account two days ago. I've heard that we should get 50 welcome connects once created the account. Still haven't got it. 

Cheryl's avatar
Cheryl V Community Member

Hi, I recently joined Upwork, but I haven't yet received my 50 free connects. Where will you send them?

Sincerely,

Cheryl V

Farhat's avatar
Farhat F Community Member

I am new freelancer with zero connects. Trying to upgrade my Freelnacer Plus Plan but can not proceed without Promo code. How to get one? How to proceed? Stuck since two weeks.

Ronna's avatar
Ronna P Retired Team Member

Hi Farhat,

 

I'd like to clarify that Promo code is optional and not required when purchasing Connects or upgrading your membership. You can leave the Promo code blank and proceed in purchasing Connects or membership. You can learn more by visiting this helpful page.

 

~Ronna
Farhat's avatar
Farhat F Community Member

Thank you ma'am. I haven't added my billing method may be that's the problem which caused me not be able to proceed. That's my bad. APOLOGIES!

Charanraj's avatar
Charanraj L Community Member

Hi there,

 

Where is going on free connects?

 

I have facing same problem here, I had reading in messages and watching in videos at upwork, we provide a 10 free connects to every account creator in every month, I haven't receive any single connect yet, anybody tell or help me to how generate or got him it.


Thanks!

Suzana's avatar
Suzana R Community Member

Hi Upwork team, I am a new member and I have created my account on September 29. However, I don't have any free connects yet and I verified my email and received an email from Upwork that my profile is ready and approved. 

Could someone please take a look into this? Would apprecciate it! Thank you!

Natasha's avatar
Natasha P Community Member

Hi Suzana. 

There is no anymore free connects upon signing for Upwrok. You need to purchase them or to subscribe for the Plus membership. 

Murtaza's avatar
Murtaza S Community Member

Hi Upwork support

i have purchased 150 connects but haven't received 50 free connects 

kinldy inform 

Thanks

Pradeep's avatar
Pradeep H Retired Team Member

Hi Murtaza,

 

I checked your account and can confirm that the free Connects were already added to your Upwork account on August 12th, 2024. You can refer to the Connect History page for more information.

 

- Pradeep

Ali's avatar
Ali M Community Member

Hi Im Ali Mardan

its been more than 4 months since I created my Upwork account and since that day I haven't gotten my free monthly connects and my new account 10 connects

i have tried making a new account and that didn't work so some help would be appreciated 

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Benita's avatar
Benita O Community Member

Hello, i created an account a week ago and up till now I am yet to receive connects as a new account and I can't bid for jobs. Somebody help solve this please 

Jyoti's avatar
Jyoti S Community Member

Subscribe to freelancer plus membership plan and you will receive 50 free connects as bonus.

Mayke's avatar
Mayke N Community Member

Any body helps me to have the free connect?

Ivygail's avatar
Ivygail J Retired Team Member

Hello Mayke,

 

Thank you for your message. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Ivy