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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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1,096 REPLIES 1,096
Ronna's avatar
Ronna P Retired Team Member

Hi Abisola,

 

Thank you for sharing your concern. Currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can see this helpful article to learn more.

 

~Ronna
Khine Thinzar's avatar
Khine Thinzar T Community Member

Hi Ronna, 

I would like to know how to buy connects from Myanmar. It says *promo code* but I currently have no information about promo code.

Please kindly help me.

Ronna's avatar
Ronna P Retired Team Member

Hi Khine, 

 

Thank you for your message. I'd like to let you know that you can leave it blank and proceed to purchase Connects. 

 

Currently, we don't have any discount codes or promos available at the moment. Periodically, Upwork sends offers via email, at events, and through partnerships. To ensure you get the marketing emails, please ensure you've opted in to receive marketing emails in your notification settings. If you set up your notifications settings and don’t get any marketing emails, please contact the Upwork Support Team through this page.

 

~Ronna
Anil's avatar
Anil P Community Member

My free connections yet to add to my account. Please do the needful

Kamran's avatar
Kamran H Community Member

Hy sir

Joanne's avatar
Joanne P Retired Team Member

Hi Anil,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Rishabh's avatar
Rishabh A Community Member

Hi Team,

I'm new to upwork I don't why Im not able to apply job I think its free Account may not sure

1bc3ece8_0-1728201175215.png

 

is it something I need buy connect then only I can apply is it work this way can someone please help on this?

 

Thanks

Rishabh

Ronna's avatar
Ronna P Retired Team Member

Hi Rishabh,

 

Thank you for your message and for the screenshot. Currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can see this helpful article to learn more.

 

~Ronna
Rabin's avatar
Rabin S Community Member

Hello there,

Please help me someone. my billing cycle in Oct 5, 2024—Nov 4, 2024, but I didn't get my monthly free connection yet, and I didn't get initial connect when Singnup first time. 

 

Thank you

Rabin Subedi

Divya's avatar
Divya B Community Member

It has been two weeks since I created my Upwork account, yet I have not received any connections. I would appreciate your assistance in resolving this issue. Thank you for your attention to this matter.

Shivani's avatar
Shivani S Community Member

Hey Divya,

 

I encourage you to start bidding on projects that align with your qualifications. When writing your titles and descriptions, think of them as a conversation with potential clients—your profile is a reflection of your personality. Make it engaging and showcase your experience in a way that feels personal and inviting.

 

Consistency is key! Aim for at least one bid every day, and remember to use relevant keywords to boost your visibility. This approach will not only attract more clients but also increase your chances of receiving invites in the future.

Stay positive and focused; it’s all part of the journey. You’ve got this!

 

 

Jeanne's avatar
Jeanne H Community Member

You need to read the top post from the moderator. You don't get free connects, without first buying them. Either sign up for Plus or buy them. Either way, you have to pay.

Chaimae's avatar
Chaimae E Community Member

HI 

I read that I will receive 10 free connects for creating an account and my current balance is 0 connects. I need help.

 

Jeanne's avatar
Jeanne H Community Member

Read the top post. You do not get free connects without Plus or buying them directly. Either way, freelancing requires money to bid, no matter how you freelance.

Uvesh's avatar
Uvesh K Community Member

I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have noticed that I have not yet received the initial 50 connects that are typically provided to new freelancers to help them get started on the platform.

Could you please assist me in understanding why I have not received these connects? Is there an additional step I need to complete or a requirement I might have overlooked

Mykola's avatar
Mykola A Community Member

Yep. You need to buy 100 connects first.

Simon's avatar
Simon S Community Member

After setting up and completing my profile, i still didnt get the first 50 free connects. What else should I do?

 

Ivygail's avatar
Ivygail J Retired Team Member

Hello Simon,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Remenante's avatar
Remenante A Community Member

I read that I will receive 10 free connects for creating an account and my current balance is 0 connects. I need help. 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Remenante,

 

It looks like you haven't purchased any Connects yet. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

Additionally, once you complete the initial purchase of Connects or subscribe to Freelancer Plus, you will start receiving the Connects tied to your membership.

~ Luiggi
Riya's avatar
Riya D Community Member

Hey there,

As you have mentioned that after making a profile you will get the free 10 connects.. but i havent received the free connects please resolve this issue as soon as possible. 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Riya,

 

I can see that you haven't bought any Connects yet. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

Additionally, once you complete the initial purchase of Connects or subscribe to Freelancer Plus, you will start receiving the Connects tied to your membership.

 

 

~ Luiggi
Riya's avatar
Riya D Community Member

heyy there ,

as you mentioned above that if i take subscription then only i will be able to get connects then what is the meaning of saying free 10 connects after logging as a new freelancer

Muibah's avatar
Muibah A Community Member

I've signed up on Upwork for about two months now. I was aware that I'd receive free connects to get started as a new user, but I didn't get anything, and haven't gotten any free monthly connects added to my balance. 

 

This is causing an issue for me because I can't get started with anything. Please guide me on how to rectify the issue

Afrin's avatar
Afrin F Community Member

Hey Muibah,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

Hope your doubts are all cleared.