Not receiving email notifications

[wrakocy]

Hello,

I'm new to the platform, and have been receiving regular email notifications regarding job postings but, critically, am not receiving notifications for 1:1 messages . I have checked all spam folders and reviewed all mail filters, but cannot find an explanation.

Could someone please advise?

Cheers!

[AveryO]

Hi William, 

I'll go ahead and check this with the Customer Support Team. 

[sapiens-art]

Hello,

I have a Freelancer account, don't know what went wrong with the email notifications, and I am not receiving any emails from Upwork. 

Could someone help me with this?

[AndreaG]

Hi Nishant,

Apologies for the delayed response. Someone from our team will reach out to you via support ticket in order to assist you further.