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Not receiving verification Text Message

Active Member
Ken B Member Since: May 16, 2019
1 of 16

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 16

Hi Ken,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Sean J Member Since: May 20, 2019
3 of 16
I’m also having this issue with my phone number, it doesn’t seem to be working.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 16

Hi Sean,

 

One of our team members will reach out to you via support ticket and assist you further with your text verification. Thank you!


-Joanne
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Active Member
Simona B Member Since: May 14, 2019
5 of 16

I have the same problem, can someone help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 16

Hi Simona, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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Active Member
Hannah S Member Since: Jul 3, 2019
7 of 16

I am having the same issue? How do I open a service ticket to get this resolved? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 16

Hi Hannah,

 

One of our agents will reach out to you directly to assist you with your phone verification processes.

 

Thank you.

~ Bojan
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Active Member
Alwyn W Member Since: Jul 10, 2019
9 of 16

same here

Alwyn The Mix Engineer

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 16

Thank you for reaching out to us, Alwyn

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process. 

~ Bojan
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