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Not receiving verification Text Message

Active Member
Ken B Member Since: May 16, 2019
1 of 6

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Ken,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

Active Member
Sean J Member Since: May 20, 2019
3 of 6
I’m also having this issue with my phone number, it doesn’t seem to be working.
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 6

Hi Sean,


One of our team members will reach out to you via support ticket and assist you further with your text verification. Thank you!

Active Member
Simona B Member Since: May 14, 2019
5 of 6

I have the same problem, can someone help?

Avery O Moderator Member Since: Nov 23, 2015
6 of 6

Hi Simona, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification.