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Amschel's avatar
Amschel K Community Member

PAYMENT PENDING ISSUE

Hello upworkers. I'm new at upwork and I completed my first job today but the payment is pending. Is there a problem or what does this mean.

2 REPLIES 2
Nikola's avatar
Nikola S Retiring Moderator

Hi Amschel,

 

I would like to clarify that Pending status represents the standard security hold period in which funds cannot be withdrawn. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. 

You can find more information about getting paid for a Fixed Price contract in this help article. Let us know if you have further questions. 

 

~ Nikola
Amschel's avatar
Amschel K Community Member

Okay got that. I also have an issue with my account that is the beneficiary name mismathed. However my profile name matches with my MPESA name. Please help me fix that. Thank you