Jun 18, 2020 08:29:17 AM by Bojan S
Hi Shaheen,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.
Jun 18, 2020 10:56:00 AM by Shaheen K
Jun 18, 2020 01:31:07 PM by Bojan S
Hi Shaheen,
I just checked this for you and I wasn't able to replicate the issue you're describing. Could you please check if you're using the supported version of the browser?
Thank you!
Aug 19, 2020 06:52:22 AM by Rahil P
I’ve got this problem on ios 11 with all browsers (Chrome, Safari, and the Duck). I guess it’s finally time to upgrade? 😞
surprisingly, i was able to log in via replying here! ... now let’s hope i can find a workaround...
Aug 19, 2020 06:56:20 AM by Rahil P
...nope! failed.
If i go to upwork.com, a series of redirects happen:
.../signup/...
.../findwork/...
maybe one more?
then the URL Shaheen mentioned.
Aug 19, 2020 08:33:38 AM Edited Aug 19, 2020 09:36:54 AM by Valeria K
Hi Rahil,
I'm sorry to hear you have been having issues loading your profile after registration. I'm going to flag this to our engineers and they're going to investigate. We'll update you once we have more information.
UPDATE: we checked on this again and, unfortunately, we are unable to replicate this issue on our end. Could you please try using incognito window of your browser to log in?
Sep 20, 2020 08:43:12 AM Edited Sep 20, 2020 08:49:09 AM by Rahil P
I tried this again...
I’ve tried this in Safari with cleared cache, Chrome, both incognito and not, and even the iOS app. All of them get stuck on the green circling loading symbol.
strangely, if i tap 6 times on the iOS app, i have access to the dev options!... 😉
Sep 20, 2020 09:21:14 AM by Bojan S
Thank you for following up on the original thread, Rahil.
One of our team members will reach out to you directly via a support ticket to assist you with this issue.
Aug 5, 2023 10:36:47 AM by Annie Jane B
hi McKenzie,
Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?