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Paid amount not visible in my earnings

astralmaster1
Active Member
George A Member Since: Feb 22, 2017
1 of 2

Hi, after having successfully finished the job and client releasing the funds from escrow I am still unable to see the amount in my earnings - after a day. it shows up on my transaction history (it does not have a pending status), but when I go to "Get Paid"  sub-menu my earnings don't reflect the mentioned amount. Is there some other procedure required from me or from the client?

dariolm
Ace Contributor
Dario L Member Since: Jan 24, 2017
2 of 2

There is a 5 days security hold period. 

 

Your earnings will be available to withdraw in 5 days since the escrow is released. 

 

You can view more details in the section 'Overview' in the 'Report' tab.