Solved: Pathetic Support

c33c481a · ‎03-09-2022

I'm trying to contact customer support through live chat for a long time but no help. I have an urgent issue with Payoneer payment service but they have no customer care service. I have no idea how to talk to their representative.

AndreaG · ‎03-09-2022

Hi Mahnoor,

The team will reach you directly. Once they do, you'll be able to see your support ticket here and will also receive an email notification about it.

~Andrea

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g_vasilevski · ‎03-09-2022

Hi Mahnoor,

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you via ticket as soon as possible and will assist you further with your payment method. Thank you.

~ Goran

c33c481a · ‎03-09-2022

I will have to contact them or they will reach out to me directly now?

AndreaG · ‎03-09-2022

Hi Mahnoor,

The team will reach you directly. Once they do, you'll be able to see your support ticket here and will also receive an email notification about it.

~Andrea

c33c481a · ‎03-09-2022

I need an invoice or any statement of withdrawal from Upwork to attach to my Payoneer account. Please Help. I'm trying to contact Upwork support but no help.