Hi I am new in the platform. I tried to figure the payment mode (I have an account in PayPal) and it reguired me the credit card number. I don't understand why. I I know, PayPal is a virtual payment platform and you decide the method you pick up money from it. However automatic identification through Upwork brought me to the question of the credit card. Actually, to the day, I haven't connected any creadit card to my paypal account, just a bank account. What could be the solution? Thank you. Anna
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Anna, are you trying to set up a payment method (how you pay Upwork) or a withdrawal method (how you receive your money you have earned from clients)
if the latter and you you want to set up a withdrawal method, you are in the wrong place.
Go to Settings and IGNORE “Billing” and scroll down to “Get Paid” where you can set up your withdrawal method.
Thank you, Petra. I was looking in a different place. However, I found out that my emails (PayPal and Upwork) should be the same, which is not the case... Well, that means I need to change an email at the Upwork profile. Not really convenient.