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Active Member
Michel F Member Since: Oct 21, 2018
1 of 2

Hello there, I hired a designer and everything worked well. Now I try to hire one more worker, with the same billing method, and now there is always the same issue: You don't have a valid billing method on file with Upwork. Please correct this before making an offer.

 

Why it worked the first time and the second time it doesnt work? 

 

Thank you in advance! 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Michel, 


I'll go ahead and ask the Customer Support Team to look into your account. I'll get back to you once I have more information. 

 

UPDATE: Hi Michel, a member of the Customer Support Team will get in touch with you through an email to assist you further.


-Avery
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