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f098ee88
Community Member

PayPal

hi, I sent my payment to old paypal account wich is not verified and is unused. can i reverse this transaction ?  

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Giorgi,

 

I'm sorry to hear about that. It's not possible to reverse the transaction at this moment. I suggest reaching out to PayPal support for more information on your funds. 

 

Please note that the withdrawal will return to your account once the transaction fails, which usually takes from 7 to 10 days. If after 10-days, it still isn't reflecting on your Upwork account, please get back to us so that we can issue a trace for you. Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you.

~ Aleksandar
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