Payment Charged but card did not added

[JoanneP]

Hi House A,

I checked and it looks like Upwork charged the two small amounts that equal $10 to your card. For the $10 credit – Upwork submits two charges that equal a total of $10. These charges will bill to your card and appear in your Reports tab in your Transaction History. Here's what happens to that credit:

• If you have a balance due and you verify within ten days, it will be applied against your balance.
• If you don't have a balance or don't verify within ten days, it will be refunded to you.
• Important—If you don't verify a billing method within seven days, any contracts you have will be suspended until you complete verification.

You may read more about these charges in this help article: Use Credit Card as Billing Method. 

Let us know if you need further assistance. We're here to help.