🐈
» Forums » New to Upwork » Payment Details inactive -
Page options
vbigal
Community Member

Payment Details inactive -

Hi there, I've attempted to add my freelancer bank (Bunq) account till my withdravel, now it says the payment details is inactive.

The appreiviations on my profile, and my credentials, are idenitical. 

Thanks in advance.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Alexander Frederik,

 

In order to activate your payment method, please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. 

 

Thank you.

~ Bojan
Upwork
vbigal
Community Member

Thanks for your reply,

 

My name and adress is on the W-8BEN form, I haven't included a VAT number, as I only got a SSN (CPR) in Denmark.

 

When can I expect it to be valid, and is there more steps I'm required to perform? 

BojanS
Community Manager
Community Manager

Hi Alexander Frederik,

 

I checked this for you and the ''Legal Name of Business'' is still not completed under W-8BEN form. If you don't have a registered company please provide your full legal name in that field, as it appears in your passport or other official documents. 

 

Thank you!

~ Bojan
Upwork
Latest Articles
Featured Topics
Learning Paths