Payment Failed

[vidushi_gupta16]

Hello,

I am new to Upwork and recently I have tried to get my payment via PayPal, but it was unsuccessful. This is the mail I have received:

• We attempted to process your recent payment request but unfortunately, it failed.
• The reason for returned funds: Unable to apply funds. As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

I don't understand what is the problem. Any help?

[g_vasilevski]

Hi Vidushi,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.