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Payment Method - Direct Deposit - Verification Failed

Active Member
Phillip K Member Since: Aug 24, 2019
1 of 2

Hi,

I'm new here, and I am having issues verifying my payment method.

The UI for sending test payments to my bank account complained about malformed currency values.

It didn't seem to take any format, not even something like "$0.05".

Now, my payment method displays this exception: Verification failed. Contact customer support

 

Any help with this would be greatly appreciated. Thank you!

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Philip,

 

One of our team members will reach out to you via support ticket and assist directly in verifying your billing method, thank you.


-Joanne
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