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philkazan
Community Member

Payment Method - Direct Deposit - Verification Failed

Hi,

I'm new here, and I am having issues verifying my payment method.

The UI for sending test payments to my bank account complained about malformed currency values.

It didn't seem to take any format, not even something like "$0.05".

Now, my payment method displays this exception: Verification failed. Contact customer support

 

Any help with this would be greatly appreciated. Thank you!

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Philip,

 

One of our team members will reach out to you via support ticket and assist directly in verifying your billing method, thank you.

~ Joanne
Upwork

I need help setting up my account to get paid as my used name different than legal name so want to fix that.

Thank you for reaching out to us, Michael.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork
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