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Payment Method Needs to be updated- not getting paid



I am several weeks into a new job but I cannot get paid. At the top of my page it says "Your financial account -****- has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account." Which I have done several times and it still says my payment method needs to be updated. I have funds sitting in the get paid area but keep getting this message "Your financial account has been suspended. To proceed, please contact Customer Support.". Please help!!!  

Community Manager
Community Manager

Hi Amanda,


We’ll have one of our agents reach out to you via a support ticket to assist you with your account status. 


Thank you for reaching out to us. 

~ Bojan
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