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92f633f3
Community Member

Payment Pending, Need ID number and Tax

Hey, just a quick question.

 

My payment is currently on pending and they want my ID number to make a portal—something. And also I need to pay for it (they said it'll be refundable but still I'm not that sure). Is it gonna be safe for me, to give them my ID and to pay for it?

P.S. I asked about changing the payment method but they refused.

 

Thank you.

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Anselma, 

 

Thank you for reaching out to us. I checked and it looks like you don't have active contracts on Upwork. Could you please confirm if a client is asking for your ID and payment? If so, I would like to let you know that a real client will never ask you to give them money to start working, cash a check for them, work for free, or provide your personal information. You can let us know if a TOS violation has happened by using the Flag as Inappropriate option throughout the platform. You can learn more about user reporting here.

 

I encourage you to check this help article and this thread to help you stay safe on Upwork. Additionally, you may want to check Academy section to learn more about how to get started on Upwork. 

~ Nikola
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