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0da85763
Community Member

Payment card issue

Hi! for some reason it says some of my accounts features will be limited right after i entered a credit card in my account. IDK why it's saying that. The card belongs to my father. It was his card that i was going to use to make the payment.. Unfortunately when i go and click on the "Get Started" link to fix this issue it tells me to upload a verification document for the card that must show my account name on it. How can i fix this?? Any help would be most appretiated guys. 

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Waseeq,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
0da85763
Community Member

Thank you so much! i'd really appretiate it if this could be solved asap because i have a few people i need to pay and all the hold-up is on my side.

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