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87f33381
Community Member

Payment for direct contract

I was trying to activate the second milestone for my direct contract but got this message "The payment method you submitted could not be authorized. Please try using another one or contact Customer Support.". However I used the same method for the first milestone

 

**Edited for community guidelines**

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Mustafa,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

I am also facing the same problem for direct contract

"The payment method you submitted could not be authorized. Please try using another one or contact Customer Support."

Hi Swapnil,

 

Our team reached out to you via ticket and email to assist you further with your direct contract. Thank you.

~ Goran
Upwork
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