Jan 20, 2021 10:00:35 AM Edited Jan 20, 2021 10:16:19 AM by Bojan S
I was trying to activate the second milestone for my direct contract but got this message "The payment method you submitted could not be authorized. Please try using another one or contact Customer Support.". However I used the same method for the first milestone
**Edited for community guidelines**
Jan 20, 2021 10:17:00 AM by Bojan S
Hi Mustafa,
We'll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.
Nov 10, 2021 01:41:40 AM by Swapnil G
I am also facing the same problem for direct contract
"The payment method you submitted could not be authorized. Please try using another one or contact Customer Support."
Nov 10, 2021 02:33:28 AM by Goran V
Hi Swapnil,
Our team reached out to you via ticket and email to assist you further with your direct contract. Thank you.