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184656fa
Community Member

Payment issue

Hi, I just finished project for my client and everything was good, but the payment didn't get through. I have 0 on my acc balance and dont have a review that my client gave me

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Nermin,

 

I checked and it seems that the funds are already in the 'Pending' section of your Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Please note that the payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. 

 

Regarding your feedback, I checked your profile and it seems that the contract is already showing on your 'Work History' section.

 

Thank you.

~ Aleksandar
Upwork

Aleksandar thanks a lot

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