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petrosyanhayk
Community Member

Payment method, Payoneer

Hey!! I've created a peyonner account and set it as a payment method, It should have been active now but it's more than 3 days and its still inactive. And I've compleated my first Fixed Price job and I can't get the money. Thank you

**Edited for community guidelines**

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Hayk,

 

Can you please complete the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. Let us know if the issue persists. Thank you.

~ Bojan
Upwork

Hi ,

I activated Payoneer as a payment method but it is still inactive. There is written please complete a W8BEN, but I'm not company , I'm person and I don't have any license from my country. How can I make Payoneer acvtive? I need to withdraw my funds ? 

Hi Diana,

 

In order to be able to withdraw your funds you will need to fill out our W-8BEN form, you can list your full legal name and follow the instructions to complete this short process. Thank you.

~ Goran
Upwork
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