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talhamughal997
Community Member

Payment method are inactive

HI hope so you are doing well. I am working here as freelancer. i am new here. i was added payment methods but the issues i am facing are all payment methods i've tried to add are inactive and not are available to edit or update. I want to resolve this issue can anyone help me here?

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petra_r
Community Member


Muhammad T wrote:

HI hope so you are doing well. I am working here as freelancer. i am new here. i was added payment methods but the issues i am facing are all payment methods i've tried to add are inactive and not are available to edit or update. I want to resolve this issue can anyone help me here?


  • When did you add the withdrawal methods? More than 3 days ago? For security reasons, they take 3 days to become active.
  • Have you completed your tax information? Until you have completed your tax info, you can not withdraw any earnings.

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4 REPLIES 4
petra_r
Community Member


Muhammad T wrote:

HI hope so you are doing well. I am working here as freelancer. i am new here. i was added payment methods but the issues i am facing are all payment methods i've tried to add are inactive and not are available to edit or update. I want to resolve this issue can anyone help me here?


  • When did you add the withdrawal methods? More than 3 days ago? For security reasons, they take 3 days to become active.
  • Have you completed your tax information? Until you have completed your tax info, you can not withdraw any earnings.

i've applied yesterday. How i can add tax information on it? i don't know
about it.

Hi Muhammad,

 

You will need to complete our W-8BEN form as well. To learn more about this check out this Help Article. Thank you.

~ Goran
Upwork

yes i've completed Thaks for your support. 

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