Payment method bank transfer has been disabled

[#1]

Hi. Good day everyone. I have an issue on how I can successfully transfer my funds here to my Local Baank account. As of now I am using paypal.
Last Jan 7 I added My BDO bank as a paymnt method, on Jan 14 I processed a transfer of my funds to my Local Bank account however after 3 days I recived a otification that "Your payment on14-Jan-2023 could not be processed"and "Payment methodBank Transfer: xxxx-3199has been disabled.".  the process also deducted some fees even it did not succesfully go through. Can you help m with this?

[#2]

Hi April,

Thank you for your message. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep