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Community Member

Payment method cannot be added.

Hello! I might be doing something wrong, but, here is my problem:

When i try to add my first payment method via "Direct to Local Bank" i select the most popular bank in Russia - SBERBANK. I fill each part of required info totally correct, but, i receive this message:

Due to US government regulations, this payment method cannot be added. Please add a payment method that complies with US legal requirements .

Is this real? Sberbank banned? It just cannot be.

If it's true - which payment method should Russian citizen choose?

Retired Team Member
Retired Team Member

Hi Artyom,


Unfortunately you won't be able to use your current bank account from Sberbank, please try adding another bank account if you have any. Hopefully another freelancer from Russia will see this thread and share their experience with you. Thank you.

~ Goran
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