Payment method deactivated

[ankit_pansuria]

My payment method has been deactivated as the beneficiary name of bank account did not match. The reason for this is because I am using company account. I searched for it in Upwork help center and found below mentioned article which says to submit some documents. But where and how do I submit those documents?

[g_vasilevski]

Hi Ankit,

One of our team members will reach out to you directly with detailed instructions about this and assist you further, thank you!