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sofia1509
Community Member

Payment method

Hi! I'm new on Upwork and I completed my first job right now. The client sent me the 20$ corresponding to the job that I've done ,but in my profile in the section Get Paid , I'm still 0$. Can you help me with this ? Thank you
1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Sofia,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). That means they are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details. The 5-day security period allows the system to process and clear the payments. Please read this article for more information about Fixed-Price Protection. 

 

Thank you!

~ Bojan
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