Jan 28, 2019 06:47:04 AM by Simone Z
Hi,
All my payment methods seem to be inactive. What does it mean? How can I solve this?
thanks
SZ
Jan 28, 2019 07:40:14 AM by Bojan S
Hi Simone,
Could you please complete the W-8BEN form in your Settings. If you don't have a registered company please provide your full legal name in that field, along with your personal address on the Tax Info page under Settings.
Let us know if the issue persists after this, or you need any further assistance.
Thank you.
Jan 28, 2019 08:32:13 AM by Simone Z
Sorry,
I need more info. I don't have a VAT number but i thought i didn't need one to work on this platform. Not having a VAT number and being an Italian citizen does it mean I am not allowed to work on upwork?
Jan 28, 2019 10:02:59 AM by Bojan S
Hi Simone,
Please note that Upwork is applying and remitting VAT only on its service fee, membership fee and for purchasing additional Connects, in case a freelancer from the EU doesn't provide a valid VAT number. You'll need to consult a local tax advisor regarding any charges that might apply to the services you provide to your clients.
Thank you.