Payment question

[joellesperanza]

Hi,

I completed a milestone and submitted my work for payment. The client approved it and ended the contract and I see in my messages that the payment is in escarow. But I don't see it anywhere in my Overview or "get paid" that the payment is in escarow or pending. Where did that money go?

Thanks in advance!

[tgstudio]

Was the milestone funded? If so, did you click on the "Submit Work" button?

If the client approved the milestone, the amount should be appearing as "Pending."

[BojanS]

Hi Joelle,

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). That means they are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details. 

Please read more about working and getting paid on Fixed-Price contracts in this Help article.