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pgtech90
Community Member

Payment released not reflecting in upwork balance page

I received one payment today and client released it but its not showing in my balance , how I can can get any help from upwork?
I see no way to contact upwork team about it anyway

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Priyanka,

 

I checked this for you and your funds are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details in your Transaction History.

Let us know if you need any further assistance.

Thank you.

~ Bojan
Upwork

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2 REPLIES 2
shamsabir
Community Member

It will be available within some days. You can go to reports>overview and will find the amount in the pending/in review section

BojanS
Community Manager
Community Manager

Hi Priyanka,

 

I checked this for you and your funds are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details in your Transaction History.

Let us know if you need any further assistance.

Thank you.

~ Bojan
Upwork
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