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95882257
Community Member

Payment to buy Connect not successful

Hello,

 

I recently did a payment with my VISA card to buy Connects. The payment amount got deducted from my bank account, as I got the notification for the same, but it's not reflecting on my Upwork account (Connect credit).

 

Please help me with the same.

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Sakshi,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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