Payoneer current account

[#1]

I have a Payoneer account already.  When I tried to connect my account to upwork, it only gave me one option is to create a new Payoneer account.  There is no option to connect a current account.  Please advise as on how can I connect a current Payoneer account to my upwork account; picture attached.

note: the image is when I logged into my Payoneer account via the upwork link

[#2]

Hi there

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful, and verifiable. Please check this help article for more information on how to update your profile name.

Thank you for reaching out to us.