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Re: Payoneer inactive

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Active Member
Pavel S Member Since: Dec 17, 2019
1 of 9

Hello, Upwork community,

 

Help me with an issue, please.

I added the Payoneer payment method on Friday. My debit card is now marked as 'inactive' in the 'Get Paid' section. Is the status going to change automatically, or is there a problem with an account?

 

Kind regards,

Pavel.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
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2 of 9

Hi Pavel,

 

When you add a payment method it can take up to 3 business days for the verification to be completed. Once the verification is completed our team will reach out to you with the results. Thank you.


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Pavel S Member Since: Dec 17, 2019
3 of 9

Thank you very much, Goran.

 

Kind regards,

Pavel.

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Muhammad Waleed K Member Since: Mar 18, 2020
4 of 9

Hello, 

 

My Payoneer account and Local Bank account both are showing "inactive" in Get Paid section. Although, I added Payoned one month prior and Local bank before 4 5 days. But, I submitted Payoneer verification before 4 5 days.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 9

Hi Muhammad,

 

You will need to fill out your W-8BEN form in order for your payment methods to be active. Thank you.


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Muhammad Waleed K Member Since: Mar 18, 2020
6 of 9

Hello Goran,

 

This method does not apply to me as I have 0 earned. I am not a taxpayer due to less earning consider, please.

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Goran V Moderator Member Since: Mar 24, 2017
7 of 9

Hi Muhammad,

 

Please keep in mind that all non-US freelancers will need to fill out the form in order for their payment method to be activated. Thank you.


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Muhammad Waleed K Member Since: Mar 18, 2020
8 of 9

Hello Goran,

I have updated the W-8BEN certificate required information. Could you please check and cross verify this and confirm to me that everything is fine now?

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Goran V Moderator Member Since: Mar 24, 2017
9 of 9

Hi Muhammmad,

 

Yes you`re set up now, and you should be able to withdraw your funds once they are available to you. Thank you.


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