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_botol
Community Member

Payoneer setup for payments

After I click Add payment method in the upwork settings and 'Already have an account?' at the payoneer page, I enter my payoneer credentials but then I get a popup that forces me to order the prepaid card(you can see on the screenshot). I don't wanna order the card, but it seems like I have no other options. What am I doing wrong?

3 REPLIES 3
BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Oleh.

 

One of our team members will reach out to you directly via a support ticket to assist you with adding your Payoneer account. 

~ Bojan
Upwork
_botol
Community Member

Thank you for the response, but when can I expect someone is able to help me with this issue? Thanks!

BojanS
Community Manager
Community Manager

I apologize for the delay in receiving an update, Oleh.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork
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