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Payoneer troubles

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Active Member
Sladjana I Member Since: Mar 2, 2017
1 of 7

Hello, I have troubles connecting my Payoneer account with Upwork. For some reason, it won't accept my details (username or password) and I know them to be correct. I've double checked.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 7

Hi Sladjana,

 

Could you please clarify what sort of error you are getting? Also, are you able to log into your Payoneer account directly with this username and password?

~ Valeria
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Active Member
Sladjana I Member Since: Mar 2, 2017
3 of 7

I tried to set up my payment details, and choose Payoneer as my payment method, but I couldn't. Since I already have a Payoneer account, I tried connecting it to Upwork, and every time I get the same error- WRONG DETAILS. I tried changing my Payoneer password, but the error is still there.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 7

Sladjana,

 

Are you able to log into your Payoneer account separately with the same details? We checked and there don't seem to be any issues on Upwork's end.

~ Valeria
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Active Member
Sladjana I Member Since: Mar 2, 2017
5 of 7

Yes. I can login on my account. Everything seems to be in order there.

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Active Member
Nikola V Member Since: Sep 7, 2015
6 of 7

Hello there,

 

I have a different problem with Payoneer. Well, my Payoneer is created since Odesk formerly and they are connected. 

 

The problem is that I cannot withdraw from Payoneer to my local bank. I contacted them and they told me that the problem is from Upwork side. Now I'm asking you is that true ? Tell me...

 

 

Let me know,

 

Thanks,

Nikola V.

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Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
7 of 7

Hi Nikola,

 

Please create a ticket with Customer Support here and they can look into your Upwork account and possible issues with Payoneer.

 

-Lena

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