Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Paypal account "inactive"

Active Member
Simon J Member Since: Apr 6, 2019
1 of 4

Hi

I set up paypal account in order to get paid and filled the tax form for non US citizens last week but it still says "inactive next to it.

Why and What does this mean exactly?? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Simon,

 

Can you please complete the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. Let us know if the issue persists. Thank you.

~ Bojan
Untitled
Highlighted
Active Member
Andrea M Member Since: Apr 26, 2019
3 of 4

Mine says inactive as well and, as the previous user expresses, I did fill out the tax form for non-us users.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Andrea,

 

In the W-8BEN under your Settings> Tax Info, please enter your first and last name as it appears in your passport and other official documents.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS