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Paypal account "inactive"

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Active Member
Simon J Member Since: Apr 6, 2019
1 of 7

Hi

I set up paypal account in order to get paid and filled the tax form for non US citizens last week but it still says "inactive next to it.

Why and What does this mean exactly?? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 7

Hi Simon,

 

Can you please complete the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. Let us know if the issue persists. Thank you.


~ Bojan
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Andrea M Member Since: Apr 26, 2019
3 of 7

Mine says inactive as well and, as the previous user expresses, I did fill out the tax form for non-us users.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 7

Hi Andrea,

 

In the W-8BEN under your Settings> Tax Info, please enter your first and last name as it appears in your passport and other official documents.

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Rosendo M Member Since: Mar 11, 2020
5 of 7
Hi Mr. Bojan. I got the same problem like theirs. I filled up the W-8BEN form. There is a question box that says " Legal name of business " what should i put in that box? I'm unemployed, No Business or what so ever. It won't let me save the W-8BEN form without answering the question. How can i fix it?
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 7

Hi Rosendo,

 

Feel free to add your full legal name and submit your form. THank you.


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Active Member
Rosendo M Member Since: Mar 11, 2020
7 of 7
just put my legal name in the " Legal name of business? "

thank you for the fast response. Much appreciated it.