Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Paypal account "inactive"

theedit
Active Member
Simon J Member Since: Apr 6, 2019
1 of 15

Hi

I set up paypal account in order to get paid and filled the tax form for non US citizens last week but it still says "inactive next to it.

Why and What does this mean exactly?? 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 15

Hi Simon,

 

Can you please complete the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. Let us know if the issue persists. Thank you.

~ Bojan
Upwork
amaceachern
Active Member
Andrea M Member Since: Apr 26, 2019
3 of 15

Mine says inactive as well and, as the previous user expresses, I did fill out the tax form for non-us users.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 15

Hi Andrea,

 

In the W-8BEN under your Settings> Tax Info, please enter your first and last name as it appears in your passport and other official documents.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
manlapat_rosendo
Active Member
Rosendo M Member Since: Mar 11, 2020
5 of 15
Hi Mr. Bojan. I got the same problem like theirs. I filled up the W-8BEN form. There is a question box that says " Legal name of business " what should i put in that box? I'm unemployed, No Business or what so ever. It won't let me save the W-8BEN form without answering the question. How can i fix it?
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 15

Hi Rosendo,

 

Feel free to add your full legal name and submit your form. THank you.

~ Goran
Upwork
manlapat_rosendo
Active Member
Rosendo M Member Since: Mar 11, 2020
7 of 15
just put my legal name in the " Legal name of business? "

thank you for the fast response. Much appreciated it.
daniellar2
Active Member
Daniella R Member Since: Nov 16, 2020
8 of 15
Hello, I like the previous persons have my PayPal account inactive I have filled the W-8Ben with everything but my account still appears as inactive, It says the names are mismatched but they are the same ones
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
9 of 15

Hi Daniella,

 

I checked and it looks like your PayPal is now active!

Please let us know if you need any further assistance.

 

Thanks!

~Andrea
Upwork
ashleymkrisha
Active Member
Marie krishia G Member Since: Mar 22, 2021
10 of 15

 same issues my PayPal is inactive can you help me to fix this my user is am Marie krishia Guico

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS