Jan 20, 2022 06:43:10 AM by Gladys M
Hi, I received a bonus last 15th of January and it is still in pending status. I am new here. Could you please verify how many days for it to be available or if I need to contact my client? Thank you in advance.
Solved! Go to Solution.
Jan 20, 2022 08:51:06 AM Edited Jan 20, 2022 08:53:43 AM by Andrea G
**Edited for Community Guidelines** the bonus should be ready to withdraw today or tomorrow. The security period is about 5 or 6 days. Definitely do not pester a client with this sort of question, because if they have already either released the milestone or paid you a bonus (visible in "pending"), there is nothing more they can do until it appears in your account.
Jan 20, 2022 08:00:08 AM by Andrea G
Hi Gladys,
You should be able to see the date when your funds will be available for withdrawal in Reports > Overview > Pending.
Jan 20, 2022 08:08:19 AM by Gladys M
Does this mean it will be available on the 21st? Please see attached image. Thanks.
Jan 20, 2022 08:22:05 AM by Gladys M
Hi, I received a bonus last 15th of January and it is still in pending status. I am new here. Could you please verify how many days for it to be available or if I need to contact my client?
Does this mean it will be available on the 21st? Please see attached image. Thanks.
Jan 20, 2022 08:51:06 AM Edited Jan 20, 2022 08:53:43 AM by Andrea G
**Edited for Community Guidelines** the bonus should be ready to withdraw today or tomorrow. The security period is about 5 or 6 days. Definitely do not pester a client with this sort of question, because if they have already either released the milestone or paid you a bonus (visible in "pending"), there is nothing more they can do until it appears in your account.
Jan 20, 2022 08:57:23 AM by Gladys M
Thank you so much guys! I am just new here, I am sorry. Didnt know if my other message did go through. I appreciate it. Thank you again.