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Permanent Account Suspension : Work Around

Community Guru
Preston H Member Since: Nov 24, 2014
11 of 11

re: "What is the deference between permanent suspend & remain suspend? If suspend remain then have chance to reinstate? Please answer."


HM Bakirul:

Some of the terminology in your question is... different than what we usually use. I'm not sure exactly what you are asking about. But I will answer your question broadly, and hopefully that will help:


The word "suspension" is used for many different things at Upwork. A freelancer may be suspended because the tint on his glasses is too dark, and Upwork wants him to use a photo in which his eyes are more clearly visible. A freelancer may be suspended because she is wearing a funny hat in her profile photo and an Upwork profile reviewer would prefer to see a photo without the hat.


A suspension does not necessarily mean that Upwork is trying to prevent the freelancer from ever using the site again. It usually means that Upwork wants the freelancer to make a change.


If you have been suspended, then you should look for Upwork's instructions to you about what it is that Upwork wants you to change. If you have questions, feel free to discuss them here.