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Phone Number Verification Error

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
41 of 64

Hi Aubre,

 

Could you please try to use a different browser and see if that works? If you still encounter the same issue, please let us know. Thank you.


-Joanne
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Active Member
Aubre B Member Since: Sep 29, 2019
42 of 64

Hi,

Ok, that sounds good ill also try to clear my cache. Ill let you know if I have any problems.

Thanks,

Aubre 

Active Member
Aubre B Member Since: Sep 29, 2019
43 of 64

Hi Joanne, 

So I did what you said with trying a different browser and I still ran into the same problem.

- Aubre  

Moderator
Avery O Moderator Member Since: Nov 23, 2015
44 of 64

Hi Aubre, 


I've shared your account information with the Customer Support Team, and they will reach out to you to assist you further with your concern. 


-Avery
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Active Member
Jennifer B Member Since: Oct 6, 2019
45 of 64

I'm having the exact same issue and I'm very frustrated. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
46 of 64

I apologise for the inconvenience this has caused, Jennifer.  I have shared your account information with the Customer Support Team, and they will reach out to you to assist you further with your concern. 


-Avery
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Active Member
Dwaylon B Member Since: Oct 16, 2019
47 of 64

I am having the same issue can someone help please?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
48 of 64

Thank you for reaching out to us, Dwaylon.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Angela M Member Since: Oct 24, 2019
49 of 64

Hello Upwork!

 

I am having the same problem, and I have now tried to verify my phone number on two different devices. Can you please help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
50 of 64

Hi Angela, 

I will go ahead and share your account with the Customer Support Team so that they can reach out to you and assist you further. 


-Avery
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