Tucker H wrote:
is there anything I can do to get my previous account closed in order to create a new one? Thanks.
You can't create a new one, ever. You'll need to get Support to get your old one opened again, and then close this current one which isn't allowed.
It says that my phone number is already associated with another account and I've tried logging in with the emails I have (in case I made one a while back that I didn't remember) and it says it needs to be set-up as a new account. It won't let me start that or a new one.