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Phone Number is already in use

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
31 of 149

Hi Shafiun,

 

I'm sorry to hear about that. One of our team members will reach out to you directly via email to assist you further.

Thank you.

~ Aleksandar
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Active Member
Nileksh D Member Since: Apr 19, 2018
32 of 149

Hi there, 

I have the same issue. Can anyone help me to fix it?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
33 of 149

Hi Nileksh,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Valerie G Member Since: Dec 2, 2020
34 of 149

Phone number already being used error. Please help

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
35 of 149

Hi Valerie,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Chris C Member Since: Dec 4, 2020
36 of 149

Hello, many years ago my wife used my phone number with her Upwork account because she didn't have one at the time. Now I am trying to set up my own Upwork account but it won't let me use my own phone number to do so. It says that my number is being used on another account even though we took it off of hers a long time ago. Please let me know how I can proceed. 

 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
37 of 149

Thank you for reaching out to us, Chris.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Chris C Member Since: Dec 4, 2020
38 of 149

Thank you for your response. Its been a week now and no one has reached out to me. Can you please have someone reach out to me to help with this? 

 

Thank you,

Chris

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
39 of 149

Hi Chris,

 

A member of our team reached out to you already via email and is awaiting for your response. Kindly check the inbox of the email you used to register your Upwork account and follow up with our agent. Once they have more information about the issue you're experiencing, our agent will assist you accordingly.

 

Thank you!


~ Bojan
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Active Member
Marchielhen Alexie T Member Since: Dec 5, 2020
40 of 149

PLease help me how can I erase my phone verification? i lost my phone. 

 

Whenever I click the settings phone verification pops-up.

 

 

please help

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