Feb 27, 2020 02:54:42 AM by Andrea M
Hi,
I am trying to create my Upwork freelance profile but after I complete the process and press Finish the system tells me that my phone number is already being used with another account. I'm confused since I don't remember having signed in to Upwork before. Would you kindly advise what I should do?
Thanks in advance.
Andrea
Feb 27, 2020 03:20:27 AM by Goran V
Hi Andrea,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.
Mar 3, 2020 06:06:01 AM Edited Mar 3, 2020 06:09:18 AM by Goran V
Goran,
This same situation is happening to me. Please contact me at **Edited for Community Guidelines**. My work email is **Edited for Community Guidelines**which apparently has been removed from my account.
Gary Spangler
Mar 3, 2020 06:10:35 AM by Goran V
Hi GB,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.
Mar 26, 2020 12:02:46 AM by Sean P
Same thing is happening to me I don't remember making an account before.
Mar 26, 2020 12:15:47 AM by Goran V
Hi Sean,
Our team will reach out to you via ticket as well and assist you further. Thank you.
May 11, 2020 03:30:09 PM by Shakuntala M
Hi there,
Please help me, i am getting the same error. I even opened the ticket and no one has responded to the ticket for last week or so. Please advice.
Thanks!
May 11, 2020 05:07:23 PM by AleksandarD A
Hi Shakuntala,
Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket very soon.
Thank you.