Phone already being used?

[8e77b101]

Hi,

I am trying to create my Upwork freelance profile but after I complete the process and press Finish the system tells me that my phone number is already being used with another account. I'm confused since I don't remember having signed in to Upwork before. Would you kindly advise what I should do?

Thanks in advance.

Andrea

[g_vasilevski]

Hi Andrea,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.

[gb-spangler]

Goran,

This same situation is happening to me.  Please contact me at **Edited for Community Guidelines**.   My work email is **Edited for Community Guidelines**which apparently has been removed from my account.  

Gary Spangler

[g_vasilevski]

Hi GB,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.

[pape-sean]

Same thing is happening to me I don't remember making an account before.

[g_vasilevski]

Hi Sean,

Our team will reach out to you via ticket as well and assist you further. Thank you.

[4a3c7b87]

Hi there,

Please help me, i am getting the same error. I even opened the ticket and no one has responded to the ticket for last week or so. Please advice.

Thanks!

[AleksandarD]

Hi Shakuntala,

Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket very soon.

Thank you.