Feb 21, 2019 10:20:04 AM by David-Christian H
I am trying to register with my phone number. I can't because it is "already in use". However, the person who used it previously has already removed it from their account. Could you make the phone number available again / update your database? Please advise! Thanks in advance!
Feb 21, 2019 10:24:54 AM by Virginia F
David-Christian H wrote:I am trying to register with my phone number. I can't because it is "already in use". However, the person who used it previously has already removed it from their account. Could you make the phone number available again / update your database? Please advise! Thanks in advance!
What do you mean ... "the person who used it previously"? If you had another account, you cannot created a second account.
Feb 21, 2019 10:29:58 AM by Petra R
Virginia F wrote:
David-Christian H wrote:I am trying to register with my phone number. I can't because it is "already in use". However, the person who used it previously has already removed it from their account. Could you make the phone number available again / update your database? Please advise! Thanks in advance!
What do you mean ... "the person who used it previously"? If you had another account, you cannot created a second account.
Maybe the same US number is being used to verify US location for more than one account...
Feb 21, 2019 10:38:20 AM by Bojan S
Hi David-Christian,
I've shared your concern with our support team and one of our agents will reach out to you directly to assist you with your phone verification processes. Thank you.