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Gregory's avatar
Gregory P Community Member

Phone number validation is wrong for New Caledonia.

Hi all.

 

I found a bug in the "Create your profile" page and it is preventing me from creating an account.

 

I live in New Caledonia where phone numbers are 6 digits long and when I type mine in the proper input, it says that it is too short.

 

Who should I address this bug to?

 

Thank you!

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Thank you for reporting this, Gregory,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application and your phone number. Thank you.

~ Goran
Upwork

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3 REPLIES 3
Goran's avatar
Goran V Retired Team Member

Thank you for reporting this, Gregory,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application and your phone number. Thank you.

~ Goran
Upwork
Reden's avatar
Reden P Community Member

I have the sam problem, when i add my phone i encountered an error.

 

ERROR MESSAGE

 You failed to verify this phone number. Please provide a different number.

Goran's avatar
Goran V Retired Team Member

Hi Reden,

 

Could you please try adding your phone number again? If you receive any errors on your end let me know, also share the text of the error message you`re receiving. Thank you.

~ Goran
Upwork