Phone number verification on new account

[Joanne Marie P]

Hi James,

One of our agents will reach out and assist you directly via a support ticket. Thank you. 

[Hana B]

Hello 

I need to Update my number phone, but I can't access the settings anymore  I changed my phone number months ago, and Upwork asking for device checking.

Please Help! 

[Aleksandar D]

Hi Hana,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[Hana B]

Hi,

I need someone who can help me. I want to change my old mobile number since it was already deactivated for more than 4 months. However, I couldn't, coz every time I click my profile settings, a page where I should put the code sent to the deactivated number appears. 

Thanks in advance for the assistance.

[Amber C]

Hello. I am also having this issue but cannot figure out how to contact support. 

[Andrea G]

Hi Amber,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[Fiona P]

Hi Bojan,

I have been relocated to Cambodia for some time, can you please update my phone number for me, as it won't allow me to enter a Cambodian number on my profile?

[Andrea G]

Hi Fiona,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[Peter J]

Hello, i cant receive a sms-code on my phone number, because it was blocked. I want to change number but upwork dont give me that oppurtunity, please help me to change my phone number, otherwise i can not complete registration, thanks

[Aleksandar D]

Hi Peter,

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.