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Re: Photo not accepted

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Active Member
Sabrina S Member Since: Dec 3, 2019
1 of 3

I was trying to complete my profile and uploaded a photo.  I got a message that it did not recognize my photo as a face.  It is actually my face though.  Could someone take a look at it and see what they think may be wrong?  Thanks!

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Community Guru
Michael S Member Since: Aug 29, 2017
2 of 3

More than likely a combination of the following:

  • Rather dark
  • Contrast is low
  • Busy background + low contrast = the system is having trouble recognizing a face
  • Glare from your glasses is further confusing the system.

You might wanna take a look at this page and see if that helps: https://www.upwork.com/blog/2014/10/how-to-guide-perfect-profile-picture/

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Active Member
Sabrina S Member Since: Dec 3, 2019
3 of 3
Thank you very much. I will check out the page you linked to. :-)

Sabrina