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nickyvr
Community Member

Photo upload

It wont let me up load a profile picture on my profile and keeps saying cotact support?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Nicky,

 

Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

 

Thank you!

~ Bojan
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