I just signed up to Upwork. However, I can't complete my profile due to an error "Please use a photo that is at least 250px by 250px or increase crop size" and the image you attached is the image uploader shown when I tried adding my image. please contact me at *** Edited for Community Guidelines ***. My Upwork name is Marlyn Gastanes. I believe I followed the requirements but still I'm receiving the same error all over again. I tried clearing my cache and even used different browsers. Still, it's not letting me upload my photo. Please help. Thanks
Is there a phone number that I can call or can your IT people talk me through fixing my profile picture so that I can finish setting up my account and get started. I have been trying to do this since Monday.
Could you please check my reply above? And let us know more details about the issue? Currently there is no known issue with uploading a profile image to one's profile.